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Current Path: /home/softbdltd/mail/softbd.xyz/cursor/.Sent/cur

home / softbdltd / mail / softbd.xyz / cursor / .Sent / cur /

?? ..
?? 1763463888.M665058P2424436.premium234.web-hosting.com,S=1291,W=1327:2,S(1.26 KB)
?? 1763629273.M289676P410870.premium234.web-hosting.com,S=1593,W=1645:2,S(1.56 KB)

Editing: 1763629273.M289676P410870.premium234.web-hosting.com,S=1593,W=1645:2,S

Received: from [159.13.20.73]
 via [159.13.20.73]
 by premium234.web-hosting.com
 with HTTP (HTTP/1.1 POST); Thu, 20 Nov 2025 04:01:12 -0500
MIME-Version: 1.0
Date: Thu, 20 Nov 2025 04:01:12 -0500
From: cursor@softbd.xyz
To: hi@cursor.com
Subject: Cannot see team members in dashboard after subscription expiration
User-Agent: Roundcube Webmail/1.6.11
Message-ID: <a23c1a02e916a3e0655ff631e2064263@softbd.xyz>
X-Sender: cursor@softbd.xyz
Content-Type: text/plain; charset=US-ASCII;
 format=flowed
Content-Transfer-Encoding: 7bit

Dear Concerns,

Issue: My subscription has expired, and now I am unable to view team 
members in the dashboard after the subscription expiration.

I want to renew fewer members. There were 13 members in my team's 
subscription.
But I don't want to renew the subscription for all those 13 members. I 
want to remove some members.
But I don't see the member list in the Team Dashboard.

Another issue is that when I go through the subscription renewal 
process, it shows $520 for 13 members, but the member list is not 
visible.
So, I can't add/remove members.

In Summary:
- Team Name: Softbd LTD
- Account email: cursor@softbd.xyz
- Issue: Cannot see the team member list in the dashboard after 
subscription expiration
- Goal: Need to reduce from 13 members before renewing because
              a) In my country, we can't pay more than 300 USD in a 
single transaction using a credit/debit card because of government 
regulation.
              b) I want to increase the number of members on my team 
gradually.

Best Regards,
ASM Mahmudul Hasan
Softbd LTD

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Editing: 1763629273.M289676P410870.premium234.web-hosting.com,S=1593,W=1645:2,S

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