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Envelope-to: chatgpt@softbd.xyz
Delivery-date: Thu, 27 Nov 2025 00:35:00 -0500
Content-Type: multipart/alternative; boundary=0e07a11f8364158decb05b9b9283b355f7d3e036a60dded27d71c11034b9
Date: Thu, 27 Nov 2025 05:34:18 +0000 (UTC)
From: OpenAI <noreply@email.openai.com>
Mime-Version: 1.0
Message-ID: <rzzkBfWDRxSEtttZ05sdag@geopod-ismtpd-64>
Subject: Third-party security incident
Reply-To: noreply@email.openai.com
To: chatgpt@softbd.xyz

--0e07a11f8364158decb05b9b9283b355f7d3e036a60dded27d71c11034b9
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OpenAI Logo ( https://openai.com/ )

Transparency is important to us, so we want to inform you about a recent se=
curity incident at Mixpanel, a data analytics provider that OpenAI used for=
 web analytics on the frontend interface for our API product (platform.open=
ai.com). The incident occurred within Mixpanel=E2=80=99s systems and involv=
ed limited analytics data related to your API account.

This was not a breach of OpenAI=E2=80=99s systems. No chat, API requests, A=
PI usage data, passwords, credentials, API keys, payment details, or govern=
ment IDs were compromised or exposed.

*What happened*
On November 9, 2025, Mixpanel became aware of an attacker that gained unaut=
horized access to part of their systems and exported a dataset containing l=
imited customer identifiable information and analytics information. Mixpane=
l notified OpenAI that they were investigating, and on November 25, 2025, t=
hey shared the affected dataset with us.

*What this means for you*
User profile information associated with use of platform.openai.com ( http:=
//platform.openai.com ) may have been included in data exported from Mixpan=
el. The information that may have been affected was limited to:

* Name that was provided to us on the API account
* Email address associated with the API account
* Approximate coarse location based on API user browser (city, state, count=
ry)
* Operating system and browser used to access the API account
* Referring websites
* Organization or User IDs associated with the API account

*Our response*
As part of our security investigation, we removed Mixpanel from our product=
ion services, reviewed the affected datasets, and are working closely with =
Mixpanel and other partners to fully understand the incident and its scope.=
 We are in the process of notifying impacted organizations, admins, and use=
rs directly. While we have found no evidence of any effect on systems or da=
ta outside Mixpanel=E2=80=99s environment, we continue to monitor closely f=
or any signs of misuse.

Trust, security, and privacy are foundational to our products, our organiza=
tion, and our mission. We are committed to transparency, and are notifying =
all impacted customers and users. We also hold our partners and vendors acc=
ountable for the highest bar for security and privacy of their services. Af=
ter reviewing this incident, OpenAI has terminated its use of Mixpanel.

Beyond Mixpanel, we are conducting additional and expanded security reviews=
 across our vendor ecosystem and are elevating security requirements for al=
l partners and vendors.

*What you should keep in mind*
The information that may have been affected here could be used as part of p=
hishing or social engineering attacks against you or your organization.

Since names, email addresses, and OpenAI API metadata (e.g., user IDs) =C2=
=A0were included, we encourage you to remain vigilant for credible-looking =
phishing attempts or spam. As a reminder:

* Treat unexpected emails or messages with caution, especially if they incl=
ude links or attachments.
* Double-check that any message claiming to be from OpenAI is sent from an =
official OpenAI domain.
* OpenAI does not request passwords, API keys, or verification codes throug=
h email, text, or chat.
* Further protect your account by enabling multi-factor authentication.

The security and privacy of our products are paramount, and we remain resol=
ute in protecting your information and communicating transparently when iss=
ues arise. Thank you for your continued trust in us.

For more information about this incident and what it means for impacted use=
rs, please see our blog post here ( https://openai.com/index/mixpanel-incid=
ent ).

Please contact your account team or mixpanelincident@openai.com ( mixpaneli=
ncident@openai.com ) if you have any questions or need our support.

OpenAI

1455 3rd Street , San Francisco , CA 94158

Unsubscribe ( http://url3243.email.openai.com/asm/unsubscribe/?user_id=3D20=
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        <td style=3D"padding:0px 32px 20px 32px; line-height:20px; text-ali=
gn:inherit;" height=3D"100%" valign=3D"top" bgcolor=3D"" role=3D"module-con=
tent"><div><div style=3D"font-family: inherit; text-align: start"><br></div=
>
<div style=3D"font-family: inherit; text-align: inherit"><br></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">T=
ransparency is important to us, so we want to inform you about a recent sec=
urity incident at Mixpanel, a data analytics provider that OpenAI used for =
web analytics on the frontend interface for our API product (platform.opena=
i.com). The incident occurred within Mixpanel=E2=80=99s systems and involve=
d limited analytics data related to your API account.&nbsp;</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"fon=
t-family: inherit; font-size: 12px"><br>
</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">T=
his was not a breach of OpenAI=E2=80=99s systems. No chat, API requests, AP=
I usage data, passwords, credentials, API keys, payment details, or governm=
ent IDs were compromised or exposed.</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"fon=
t-family: inherit; font-size: 12px"><br>
</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 700; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px"><=
strong>What happened</strong></span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">O=
n November 9, 2025, Mixpanel became aware of an attacker that gained unauth=
orized access to part of their systems and exported a dataset containing li=
mited customer identifiable information and analytics information. Mixpanel=
 notified OpenAI that they were investigating, and on November 25, 2025, th=
ey shared the affected dataset with us.</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px"><=
br>
</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 700; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px"><=
strong>What this means for you</strong></span></div>
<div style=3D"font-family: inherit; text-align: inherit; font-size: 10px"><=
span style=3D"line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color=
: #000000; background-color: transparent; font-weight: 400; font-style: nor=
mal; font-variant-ligatures: normal; font-variant-caps: normal; font-varian=
t-numeric: normal; font-variant-east-asian: normal; font-variant-alternates=
: normal; font-variant-position: normal; font-variant-emoji: normal; text-d=
ecoration-line: none; text-decoration-thickness: initial; text-decoration-s=
tyle: initial; text-decoration-color: initial; vertical-align: baseline; wh=
ite-space-collapse: preserve; text-wrap-mode: wrap; font-family: inherit; f=
ont-size: 12px">User profile information associated with use of </span><a h=
ref=3D"http://url3243.email.openai.com/ls/click?upn=3Du001.xyUm3sue4bTsczsf=
KDq1p5ZnnOHNgNq0NEfBNY7smvkTZUhsJQhFmAhLbUuqal1PhQfE_kxQNM-2BCPp4asf9CR2sKZ=
LSPqZxyJHi9j9Iwyc5W4p8wCSphzcyvNffiLgHuT5jkorHRs5ZbKnd58GHcsFVcY7xKQsTU7UbZ=
zL-2FdKXZDdguMFSLCAcTekt-2BNuQ0cjfjn9ca80fpsFzoZa94bb4yf09xdup5zNWVul9znIET=
uZosDYiOgsp42EaLzfOYVfcZroJkjiAaBO8lsjYTqQ5YjK6BWeYk1ZWMXz2w32O1bnWXpSUtXBX=
LHgvKiqWb3p73j1Ag7Tq7Ebh6RepH3QLUVQIBEX1VKD8TXOJmuKM0opjzgUkGT0wf1swtMkftus=
kBqoxTJXD-2F-2B59mTtY0e3cerB9E0BYK45Lrlyi2E-2Blo5L-2BiVCUhKmqoad4IGduHoILWk=
jzrFk0bXfG7TLVdjNaW3ebWGYOkZZXCuEQC-2FdSmebdCnzPPow8DOC-2FSl7NbBm35NgtjV9M3=
XG9UbYGKiWRwpSEc3ILw7ct0QsXCZKw0uE16INrvjrjBYoqNcEL8d5TVzzJ9tNMyUbGJQDmn3L4=
HDHQbBz9xBLupUBtjExCLdSMBsxH3u9RySyJVEPRYfPXC5s8kW6AZ7OLhql1yuST1gsrhJUc4LV=
nVJx7wxiR9AyKmFVlHqe2wP6GZKIWASV3lA0YvRvr3ZuPrPmGJ-2FuLcaUXvmjpkDePAcHOyzYJ=
4UGqT-2BcAjeh4qfrp3vdnrr8MuZ7K7BcRBI1FSCoeDZw1cZrUvQnoz0ArhCeMx0BK0de2C-2Fc=
7FCr3RDRcpoOS5E4yT1gmgiWkmBQmRzl-2BSIJnEXfLGZ7KoCTl78g9pRteMoVvsReqYXA5ufMc=
E9oQhbOaJakBI6U7zuerQ07RcWOA4vFfdW1YM9MTdsI16JS4oMh7qrkGupKGTn7fzh34gwJsV2y=
iDPj-2BzGpAzUPGExA9nA74bBl6Fz54L1I1FxYABAF5-2BWAt-2BCUaOHQbItNQQI78FNhYEuly=
4boeECXAXgFChWucRNktVV2vARrjFSUx7f8a-2BM-3D" title=3D"&lt;span style=3D&quo=
t;font-size:9pt;font-family:'IBM Plex Sans',sans-serif;color:#1155cc;backgr=
ound-color:transparent;font-weight:400;font-style:normal;font-variant:norma=
l;text-decoration:underline;-webkit-text-decoration-skip:none;text-decorati=
on-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wr=
ap;&quot;&gt;platform.openai.com&lt;/span&gt;"><span style=3D"line-height: =
1.38; margin-top: 0pt; margin-bottom: 0pt; text-decoration-line: underline;=
 text-decoration-thickness: initial; text-decoration-style: initial; text-d=
ecoration-color: initial; color: #1155cc; background-color: transparent; fo=
nt-weight: 400; font-style: normal; font-variant-ligatures: normal; font-va=
riant-caps: normal; font-variant-numeric: normal; font-variant-east-asian: =
normal; font-variant-alternates: normal; font-variant-position: normal; fon=
t-variant-emoji: normal; text-decoration-skip-ink: none; vertical-align: ba=
seline; white-space-collapse: preserve; text-wrap-mode: wrap; font-family: =
inherit; font-size: 12px">platform.openai.com</span></a><span style=3D"line=
-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgro=
und-color: transparent; font-weight: 400; font-style: normal; font-variant-=
ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal;=
 font-variant-east-asian: normal; font-variant-alternates: normal; font-var=
iant-position: normal; font-variant-emoji: normal; text-decoration-line: no=
ne; text-decoration-thickness: initial; text-decoration-style: initial; tex=
t-decoration-color: initial; vertical-align: baseline; white-space-collapse=
: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px"> m=
ay have been included in data exported from Mixpanel. The information that =
may have been affected was limited to:</span></div>
<ul>
  <li style=3D"text-align: inherit; font-family: inherit; font-size: 12px; =
font-size: 12px"><span style=3D"font-family: inherit; font-size: 12px">Name=
 that was provided to us on the API account&nbsp;</span></li>
  <li style=3D"text-align: inherit; font-family: inherit; font-size: 12px; =
font-size: 12px"><span style=3D"font-family: inherit; font-size: 12px">Emai=
l address associated with the API account</span></li>
  <li style=3D"text-align: inherit; font-family: inherit; font-size: 12px; =
font-size: 12px"><span style=3D"font-family: inherit; font-size: 12px">Appr=
oximate coarse location based on API user browser (city, state, country)</s=
pan></li>
  <li style=3D"text-align: inherit; font-family: inherit; font-size: 12px; =
font-size: 12px"><span style=3D"font-family: inherit; font-size: 12px">Oper=
ating system and browser used to access the API account</span></li>
  <li style=3D"text-align: inherit; font-family: inherit; font-size: 12px; =
font-size: 12px"><span style=3D"font-family: inherit; font-size: 12px">Refe=
rring websites</span></li>
  <li style=3D"text-align: inherit; font-family: inherit; font-size: 12px; =
font-size: 12px"><span style=3D"font-family: inherit; font-size: 12px">Orga=
nization or User IDs associated with the API account<br>
</span></li>
</ul>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 700; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px"><=
strong>Our response &nbsp;</strong></span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">A=
s part of our security investigation, we removed Mixpanel from our producti=
on services, reviewed the affected datasets, and are working closely with M=
ixpanel and other partners to fully understand the incident and its scope. =
We are in the process of notifying impacted organizations, admins, and user=
s directly. While we have found no evidence of any effect on systems or dat=
a outside Mixpanel=E2=80=99s environment, we continue to monitor closely fo=
r any signs of misuse.&nbsp;</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"fon=
t-family: inherit; font-size: 12px"><br>
</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">T=
rust, security, and privacy are foundational to our products, our organizat=
ion, and our mission. We are committed to transparency, and are notifying a=
ll impacted customers and users. We also hold our partners and vendors acco=
untable for the highest bar for security and privacy of their services. Aft=
er reviewing this incident, OpenAI has terminated its use of Mixpanel.&nbsp=
;</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"fon=
t-family: inherit; font-size: 12px"><br>
</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">B=
eyond Mixpanel, we are conducting additional and expanded security reviews =
across our vendor ecosystem and are elevating security requirements for all=
 partners and vendors.</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"fon=
t-family: inherit; font-size: 12px"><br>
</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 700; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px"><=
strong>What you should keep in mind &nbsp;</strong></span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">T=
he information that may have been affected here could be used as part of ph=
ishing or social engineering attacks against you or your organization.</spa=
n></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px"><=
br>
</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">S=
ince names, email addresses, and OpenAI API metadata (e.g., user IDs) &nbsp=
;were included, we encourage you to remain vigilant for credible-looking ph=
ishing attempts or spam. As a reminder:</span></div>
<ul>
  <li style=3D"text-align: inherit; font-family: inherit; font-size: 12px; =
font-size: 12px"><span style=3D"font-family: inherit; font-size: 12px">Trea=
t unexpected emails or messages with caution, especially if they include li=
nks or attachments.</span></li>
  <li style=3D"text-align: inherit; font-family: inherit; font-size: 12px; =
font-size: 12px"><span style=3D"font-family: inherit; font-size: 12px">Doub=
le-check that any message claiming to be from OpenAI is sent from an offici=
al OpenAI domain.</span></li>
  <li style=3D"text-align: inherit; font-family: inherit; font-size: 12px; =
font-size: 12px"><span style=3D"font-family: inherit; font-size: 12px">Open=
AI does not request passwords, API keys, or verification codes through emai=
l, text, or chat.</span></li>
  <li style=3D"text-align: inherit; font-family: inherit; font-size: 12px; =
font-size: 12px"><span style=3D"font-family: inherit; font-size: 12px">Furt=
her protect your account by enabling multi-factor authentication.<br>
</span></li>
</ul>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">T=
he security and privacy of our products are paramount, and we remain resolu=
te in protecting your information and communicating transparently when issu=
es arise. Thank you for your continued trust in us.<br>
</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><br></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">F=
or more information about this incident and what it means for impacted user=
s, please see our </span><a href=3D"http://url3243.email.openai.com/ls/clic=
k?upn=3Du001.IQLfsj4kk-2BK7JhymNusRMgI8M9wxBwdy-2FPVoHDkao0hDMW6cmS4ZoDBpcz=
du3J59zeviDzJqqVMEQWMmHB03OQ-3D-3DhrLf_kxQNM-2BCPp4asf9CR2sKZLSPqZxyJHi9j9I=
wyc5W4p8wCSphzcyvNffiLgHuT5jkorHRs5ZbKnd58GHcsFVcY7xKQsTU7UbZzL-2FdKXZDdguM=
FSLCAcTekt-2BNuQ0cjfjn9ca80fpsFzoZa94bb4yf09xdup5zNWVul9znIETuZosDYiOgsp42E=
aLzfOYVfcZroJkjiAaBO8lsjYTqQ5YjK6BWeYk1ZWMXz2w32O1bnWXpSUtXBXLHgvKiqWb3p73j=
1Ag7Tq7Ebh6RepH3QLUVQIBEX1VKD8TXOJmuKM0opjzgUkGT0wf1swtMkftuskBqoxTJXD-2F-2=
B59mTtY0e3cerB9E0BYK45Lrlyi2E-2Blo5L-2BiVCUhKmqoad4IGduHoILWkjzrFk0bXfG7TLV=
djNaW3ebWGYOkZZXCuEQC-2FdSmebdCnzPPow8DOC-2FSl7NbBm35NgtjV9M3XG9UbYGKiWRwpS=
Ec3ILw7ct0QsXCZKw0uE16INrvjrjBYoqNcEL8d5TVzzJ9tNMyUbGJQDmn3L4HDHQbBz9xBLupU=
BtjExCLdSMBsxH3u9RySyJVEPRYfPXC5s8kW6AZ7OLhql1yuST1gsrhJUc4LVnVJx7wxiR9AyKm=
FVlHqe2wP6GZKIWASV3lA0YvRvr3ZuPrPmGJ-2FuLcaUXvmjpkDePAcHOyzYJ4UGqT-2BcAjeh4=
qfrp3vdnrr8MuZ7K7BcRBI1FSCoeDZw1cZrUvQnoz0ArhCeMx0BK0de2C-2Fc7FCr3RDRcpoOS5=
E4yT1gmgiWkmBQmRzl-2BSIJnEXfLGZ7KoCTl78g9pRteMoVvsReqYXA5ufMcE9oQhbOaJak5Lr=
FpTcmiE9dvw0k38-2FBRvhTa6BmbeI61vlFyz9TEfBjcuFFgyJ-2Fd9DHNgqXqSTyqUupMUf6E0=
XbfSeR4Yy231bBUQqlph9oRiBjo0KSTrDDgbPojxSYRMRUNW-2BGzdbd0nrekqFq6RXyv86p-2B=
kqCUUdp4R0lc7SjgnMKIRWj7qA-3D" title=3D"&lt;span style=3D&quot;font-size:9p=
t;font-family:'IBM Plex Sans',sans-serif;color:#1155cc;background-color:tra=
nsparent;font-weight:400;font-style:normal;font-variant:normal;text-decorat=
ion:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:no=
ne;vertical-align:baseline;white-space:pre;white-space:pre-wrap;&quot;&gt;b=
log post here&lt;/span&gt;"><span style=3D"line-height: 1.38; margin-top: 0=
pt; margin-bottom: 0pt; text-decoration-line: underline; text-decoration-th=
ickness: initial; text-decoration-style: initial; text-decoration-color: in=
itial; color: #1155cc; background-color: transparent; font-weight: 400; fon=
t-style: normal; font-variant-ligatures: normal; font-variant-caps: normal;=
 font-variant-numeric: normal; font-variant-east-asian: normal; font-varian=
t-alternates: normal; font-variant-position: normal; font-variant-emoji: no=
rmal; text-decoration-skip-ink: none; vertical-align: baseline; white-space=
-collapse: preserve; text-wrap-mode: wrap; font-family: inherit; font-size:=
 12px">blog post here</span></a><span style=3D"line-height: 1.38; margin-to=
p: 0pt; margin-bottom: 0pt; color: #000000; background-color: transparent; =
font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-=
variant-caps: normal; font-variant-numeric: normal; font-variant-east-asian=
: normal; font-variant-alternates: normal; font-variant-position: normal; f=
ont-variant-emoji: normal; text-decoration-line: none; text-decoration-thic=
kness: initial; text-decoration-style: initial; text-decoration-color: init=
ial; vertical-align: baseline; white-space-collapse: preserve; text-wrap-mo=
de: wrap; font-family: inherit; font-size: 12px">.&nbsp;</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"fon=
t-family: inherit; font-size: 12px"><br>
</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
-ligatures: normal; font-variant-caps: normal; font-variant-numeric: normal=
; font-variant-east-asian: normal; font-variant-alternates: normal; font-va=
riant-position: normal; font-variant-emoji: normal; text-decoration-line: n=
one; text-decoration-thickness: initial; text-decoration-style: initial; te=
xt-decoration-color: initial; vertical-align: baseline; white-space-collaps=
e: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px">P=
lease contact your account team or </span><a href=3D"mailto:mixpanelinciden=
t@openai.com" title=3D"&lt;span style=3D&quot;font-size:9pt;font-family:'IB=
M Plex Sans',sans-serif;color:#1155cc;background-color:#ffffff;font-weight:=
400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit=
-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:bas=
eline;white-space:pre;white-space:pre-wrap;&quot;&gt;mixpanelincident@opena=
i.com&lt;/span&gt;"><span style=3D"line-height: 1.38; margin-top: 0pt; marg=
in-bottom: 0pt; text-decoration-line: underline; text-decoration-thickness:=
 initial; text-decoration-style: initial; text-decoration-color: initial; c=
olor: #1155cc; background-color: rgb(255, 255, 255); font-weight: 400; font=
-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; =
font-variant-numeric: normal; font-variant-east-asian: normal; font-variant=
-alternates: normal; font-variant-position: normal; font-variant-emoji: nor=
mal; text-decoration-skip-ink: none; vertical-align: baseline; white-space-=
collapse: preserve; text-wrap-mode: wrap; font-family: inherit; font-size: =
12px">mixpanelincident@openai.com</span></a><span style=3D"line-height: 1.3=
8; margin-top: 0pt; margin-bottom: 0pt; color: #444746; background-color: r=
gb(255, 255, 255); font-weight: 400; font-style: normal; font-variant-ligat=
ures: normal; font-variant-caps: normal; font-variant-numeric: normal; font=
-variant-east-asian: normal; font-variant-alternates: normal; font-variant-=
position: normal; font-variant-emoji: normal; text-decoration-line: none; t=
ext-decoration-thickness: initial; text-decoration-style: initial; text-dec=
oration-color: initial; vertical-align: baseline; white-space-collapse: pre=
serve; text-wrap-mode: wrap; font-family: inherit; font-size: 12px"> if you=
 have any questions or need our support.<br>
</span></div>
<div style=3D"font-family: inherit; text-align: inherit"><br></div>
<div style=3D"font-family: inherit; text-align: inherit"><span style=3D"lin=
e-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; color: #000000; backgr=
ound-color: transparent; font-weight: 400; font-style: normal; font-variant=
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