File Manager

X7ROOT File Manager

Current Path: /home/softbdltd/mail/images-bd.com/shahidul/cur

home / softbdltd / mail / images-bd.com / shahidul / cur /

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Editing: 1764227883.M998604P3727345.premium234.web-hosting.com,S=27013,W=27572:2,S

Envelope-to: shahidul@images-bd.com
Delivery-date: Thu, 27 Nov 2025 02:18:03 -0500
MIME-Version: 1.0
References: <AM0PR10MB259364FB45E74B69A8465A2784DEA@AM0PR10MB2593.EURPRD10.PROD.OUTLOOK.COM>
 <AM0PR10MB2593717CC46C8E4867BA02A684DEA@AM0PR10MB2593.EURPRD10.PROD.OUTLOOK.COM>
 <AM0PR10MB25933D76AFB47EA584F5EE1B84DEA@AM0PR10MB2593.EURPRD10.PROD.OUTLOOK.COM>
 <AM0PR10MB2593F699A7B0E59429A4D11D84DEA@AM0PR10MB2593.EURPRD10.PROD.OUTLOOK.COM>
In-Reply-To: <AM0PR10MB2593F699A7B0E59429A4D11D84DEA@AM0PR10MB2593.EURPRD10.PROD.OUTLOOK.COM>
From: Jane Alam SuMon <jasumon2525@gmail.com>
Date: Thu, 27 Nov 2025 13:17:11 +0600
Message-ID: <CANVLDCRG0rD_BbC0+Axa3Xk4r1Kf27=ch_5JrLa+huy2p63qAw@mail.gmail.com>
Subject: Fwd: Incorrect message distributed - Vendor communications about
 Reconciliation moving to new tool starting November 17
To: "Images Ltd./Shahidul Islam/Mkt." <shahidul@images-bd.com>
Content-Type: multipart/alternative; boundary="000000000000de298b06448e4d60"

--000000000000de298b06448e4d60
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

---------- Forwarded message ---------
From: no-reply <no-reply@jti.com>
Date: Wed, Nov 26, 2025 at 10:12=E2=80=AFPM
Subject: Incorrect message distributed - Vendor communications about
Reconciliation moving to new tool starting November 17
To:

Dear JTI Business Partner,

On November 14, 2025, the communication below was sent to your email
address.

While description of the changes remains valid, we will share a revised and
improved version in the coming days.

In the meantime, please refrain from taking or continuing any actions based
on the earlier instructions.

Thank you for your understanding, and we apologize for any inconvenience
this may have caused.

Best regards,

JTI Accounts Payable Team

[2]

_______________________________

*From:* no-reply no-reply@jti.com
*Sent:* Friday, November 14, 2025 14:53
*Subject:* Vendor communications about Reconciliation moving to new tool
starting November 17

Dear JTI Supplier,

We are enhancing the way we collaborate.

Starting *November 17, **Supplier Query Tool*
<https://jti-suppliers.ivalua.app/>* (SQT) *will become the *only official
communication channel *for vendor interactions related to Reconciliation,
e.g. statements, balances and reminders.

This change will ensure *better traceability, faster resolution,* and
*consistent
handling *of your requests.

*WHAT IS CHANGING:*

=C2=B7 Starting on November 17, 2025, inquiries and
requests related
to Reconciliation (statements, balances and reminders) must be submitted
via SQT <https://jti-suppliers.ivalua.app/>.

=C2=B7                     Emails sent to individual mailboxes will no long=
er be
monitored.

*WHAT IS THE SCOPE OF INQUIRIES?*

=C2=B7                     Invoice or Payment Status

=C2=B7                     Payment discrepancies or issues

=C2=B7                     Statement Reconciliation

=C2=B7                     Balance Confirmation

=C2=B7                     General Knowledge Question

=C2=B7                     Other Accounts Payable (AP)=E2=80=93related quer=
ies

*How to submit Statement of Account and Vendor Balance Confirmation?*

=C2=B7                     Statements of Account (SOA) and Vendor Balance
Confirmations can be submitted through SQT, regardless of document format
(e.g., Excel, Word, or PDF).

=C2=B7                     PDF statements and reminders can be also sent to=
 the
email address you use for sending invoices.

* IMPORTANT TO KNOW:*

*Vendor Balance Confirmations*

=C2=B7                     Vendor Balance Confirmation requests will now be
accepted *only once per year.*

=C2=B7                     Additional requests will be considered only
under *exceptional
circumstances*, such as *legal, audit*, or *statutory requirements*.

=C2=B7                     All other requests outside these exceptions will=
 be
*rejected*.

*Five Working-Day Service Level Agreement (SLA)*

=C2=B7                     Suppliers are required to respond to requests fo=
r
additional information or clarification* within 5 business days*.

=C2=B7                     If *no response* is received within this period,
the *query
will be automatically closed*.

=C2=B7                     Once closed, the supplier must *submit a new req=
uest*
if further action is needed.

*FAQ:*

*1) What is the SQT page for suppliers?*

*The Supplier Query Tool (SQT) serves as the primary channel for supplier
inquiries related to Reconciliation. The page can be accessed at:
jti-suppliers.ivalua.app <http://jti-suppliers.ivalua.app>*

*2) I don=E2=80=99t have an account. How will I get access?*

*If you do not have an account, please expect an invitation to be sent to
you from:*=E2=80=AF*no-reply-jti@ivalua.com* <no-reply-jti@ivalua.com>*.* *=
The
invitations will be sent out on Monday, 17th November. If you don=E2=80=99t=
 receive
invitation by the 19th of November, please reach out to your JTI contact.*

*3) I already have an account but forgot my password. How do I reset it?*

*You can reset your password directly from the main page of
jti-suppliers.ivalua.app <http://jti-suppliers.ivalua.app>*

*4) What should I do if I don=E2=80=99t receive an invitation?*

*If you have not received an invitation by the 19th of November, please
reach out to your JTI contact.*

*5) Who is the sender of the invitation email?*

*Invitations will come from*=E2=80=AF*no-reply-jti@ivalua.com*
<no-reply-jti@ivalua.com>

*6) Where can I find the login page?*

*Visit jti-suppliers.ivalua.app <http://jti-suppliers.ivalua.app> and use
the main page to log in or reset your password.*

Thank you for your cooperation as we move toward a more *efficient,
transparent, *and *streamlined *way of working together.

Best regards,

JTI Accounts Payable Team

Best Regards,
*MD JANE ALAM (SuMon)*
*BrandEdge Communication Ltd.*
*Cell: +880 1329-281591*
House-11/3, Road-2, Nimtoli Model Town
Merul Badda, Dhaka-1212.

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<div dir=3D"ltr"> <div class=3D"gmail_quote gmail_quote_container"><=
div dir=3D"ltr" class=3D"gmail_attr">---------- Forwarded message ---------=
 From: no-reply=
 &lt;<a href=3D"mailto:no-reply@jti.com">no-reply@jti.co=
m</a>&gt; Date: Wed, Nov 26, 2025 at 10:12=E2=80=AFPM Subject:=
 Incorrect message distributed - Vendor communications about Reconciliation=
 moving to new tool starting November 17 To: </div> <div clas=
s=3D"msg-4408678848337600307">

<div lang=3D"EN-US" link=3D"#467886" vlink=3D"#96607D" style=3D"word-wrap:b=
reak-word">
<div class=3D"m_-4408678848337600307WordSection1">
Dear JTI Business P=
artner,
=C2=A0</u=
>
On November 14, 2025, the communication below was sent to your =
email address.

While description o=
f the changes remains valid, we will share a revised and improved version i=
n the coming days.

=C2=A0</u=
>
In the meantime, please refrain from taking or continuing any a=
ctions based on the earlier instructions.
Thank you for your =
understanding, and we apologize for any inconvenience this may have caused.=

=C2=A0</u=
>
Best regards,</u=
>
JTI Accounts Payabl=
e Team
[2]</s=
pan>
___________________=
____________
From: no-reply
<a href=3D"mailto:no-reply@jti.com" target=3D"_blank">no-reply@jti.com</a> =
 
Sent: Friday, November 14, 2025 14:53 
Subject: Vendor communications about Reconciliation moving to new to=
ol starting November 17
=C2=A0
Dear JTI Supplier,=C2=A0=

We are enhancing the way=
 we collaborate.=C2=A0=C2=A0
Starting November 17,=
 <a href=3D"https://jti-suppliers.ivalua.app/" title=3D"https://=
jti-suppliers.ivalua.app/" target=3D"_blank">Supplier Query Tool</a>=
 (SQT)
will become the only official com=
munication channel
for vendor interactions related to Reconciliation, e.g. statements, bal=
ances and reminders.=C2=A0
This change will ensure =
better traceability, faster resolution, and
consistent handling of your requests.=C2=A0
WHAT IS CHANGING:</sp=
an>=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Starting on Novembe=
r 17, 2025, inquiries and requests
related to Reconciliation (statements, balances=
 and reminders) must be submitted via
<a href=3D"https://jti-suppliers.ivalua.app/" title=3D"https://jti-s=
uppliers.ivalua.app/" target=3D"_blank">SQT</a>=
.=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Emails sent to indi=
vidual mailboxes will no longer be monitored.=C2=A0</p=
>
WHAT IS THE SCOPE OF =
INQUIRIES?=C2=A0</span=
>

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Invoice or Payment =
Status=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Payment discrepanci=
es or issues=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Statement Reconcili=
ation=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Balance Confirmatio=
n=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
General Knowledge Q=
uestion=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Other Accounts Paya=
ble (AP)=E2=80=93related queries=C2=A0
How to submit Stateme=
nt of Account and Vendor Balance Confirmation?=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Statements of Accou=
nt (SOA) and Vendor Balance Confirmations can be submitted through SQT, reg=
ardless of document format (e.g., Excel, Word, or PDF).=C2=A0=


<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
PDF statements and =
reminders can be also sent to the email address you use for sending invoice=
s.
 
IMPORTANT TO KNOW:=C2=A0
Vendor Balance Confir=
mations=C2=A0</=
p>

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Vendor Balance Conf=
irmation requests will now be accepted
only once per year.=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Additional requests=
 will be considered only under
exceptional circumstances, such as legal, audit, or statut=
ory requirements.=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
All other requests =
outside these exceptions will be
rejected.=C2=A0
=C2=A0
Five Working-Day Serv=
ice Level Agreement (SLA)=C2=A0</=
u>

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Suppliers are requi=
red to respond to requests for additional information or clarification w=
ithin 5 business days.=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
If no response</=
b> is received within this period, the
query will be automatically closed.=C2=A0

<spa=
n>=C2=B7=C2=A0=C2=A0=
=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=
=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0
Once closed, the su=
pplier must
submit a new request if further action is needed.=C2=A0</u=
>
=C2=A0</sp=
an>
FAQ:=C2=A0
1) What is the SQT=
 page for suppliers?=C2=A0</u=
>
The Supplier Query To=
ol (SQT) serves as the primary channel for supplier
inquiries related to Reconciliation<span=
 style=3D"color:black">.=C2=A0The page can be accessed at: <a href=3D"http:=
//jti-suppliers.ivalua.app" target=3D"_blank">jti-suppliers.ivalua.app</a><=
/span>=C2=A0
2) I don=E2=80=99t=
 have an account. How will I get access?=C2=A0
If you do not have an=
 account, please expect an invitation to be sent to you from:=
=E2=80=
=AF<a href=3D"mailto:no-reply-jti@ivalua.com" target=3D"_blank">=
no-reply-jti@ivalua.com</a>.=C2=A0The
 invitations will be sent out on Monday, 17th November. If you d=
on=E2=80=99t receive invitation by the 19th of November, please =
reach out to your JTI contact.
3) I already have =
an account but forgot my password. How do I reset it?=C2=A0
You can reset your pa=
ssword directly from the main page of <a href=3D"http://jti-suppliers.ivalu=
a.app" target=3D"_blank">jti-suppliers.ivalua.app</a>=C2=A0
4) What should I d=
o if I don=E2=80=99t receive an invitation?=C2=A0
If you have not recei=
ved an invitation
by the 19th of November, plea=
se reach out to your JTI contact.=C2=
=A0
5) Who is the send=
er of the invitation email?=C2=
=A0
Invitations will come=
 from=E2=80=AF<a href=3D"mailto:no-reply-jti@ivalua.com"=
 target=3D"_blank">no-reply-jti@ivalua.com</a>=C2=A0
6) Where can I fin=
d the login page?=C2=A0<u=
>
Visit <a href=3D"http=
://jti-suppliers.ivalua.app" target=3D"_blank">jti-suppliers.ivalua.app</a>=
 and use the main page to log in or reset your password.=C2=A0
 
Thank you for your cooperation as we move towar=
d a more
efficient, transparent, and streamlined way of working togeth=
er.=C2=A0
=C2=A0</sp=
an>
Best regards,=C2=A0</=
u>
JTI Accounts Payable Team
=C2=A0
=C2=A0
</div>
</div>

</div></div><div> </div><div><div dir=3D"ltr" class=3D"gma=
il_signature" data-smartmail=3D"gmail_signature"><div dir=3D"ltr"><div>Best=
 Regards,</div><div>MD JANE ALAM (SuMon)</div><div>BrandEdge Communication Ltd.</div><div>Cell:=C2=A0+=
880 1329-281591</div><div>House-11/3, Road-2, Nimtoli Model Town</div><=
div>Merul Badda, Dhaka-1212.</div></div></div></div></div>

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